Shipping Policy
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Shipping policy

Plantaura Green is dedicated to delivering your order with high-quality packaging within the specified timeframe. We ship throughout the week, excluding Sundays and public holidays. To ensure your order arrives in excellent condition as quickly as possible, we utilize only reputable courier agencies.

In areas where courier services are unavailable, we will send your items via Government Registered Book Post or Speed Post. Most orders are typically shipped within 2 to 14 working days, although order fulfillment times may vary from 2 to 20 business days depending on various factors. Thank you for choosing Plantaura Green!

Domestic Shipping Rates and Estimates

A flat shipping charge of Rs. 150 applies to orders with a value up to Rs. 1,000. For orders exceeding Rs. 1,000, we offer free shipping. Please note that for most items, shipping and packaging charges are included in the product price.

If the shipping charges for your selected products differ, we will communicate this to you via email or phone before processing your order. All our prices are all-inclusive, and all applicable taxes are included in the listed prices. 

Orders are typically dispatched within 2 to 5 working days. However, please note that the overall order fulfillment time may vary between 2 to 15 business days. If the delivery period exceeds 15 days, we will notify you via email or phone.

We strive to fulfill your order as quickly as possible. For any issues related to the delivery of your order, please reach out to us via email, as we prefer email communication over phone calls. You can send your queries regarding your order through WhatsApp at +91-9606020696 or contact us via email at plantauragreen@gmail.com or contact@plantauragreen.com. Thank you for your understanding!

BULK ORDER

For Wholesale Orders valued above Rs. 25,000, we recommend specific transport options:

Transport Options:

By Road:

Delivery takes approximately 5-7 days from the date of booking, depending on the destination. This option is not ideal for live plants due to the longer transit time. If you prefer this method, please provide us with the details of your preferred transporter.

  1. By Train:This mode is faster, with delivery typically taking 1-2 days, depending on the destination. If you choose this option, please provide us with the name of the station and your preferred train. We advise that you or an appointed agent be present at the station when the train arrives to ensure proper offloading.

    It’s essential to select a train that terminates at your station to prevent the risk of the plants being sent to further stations due to human error. Consulting with an agent for guidance on this is recommended, as you are more familiar with your area’s transport options.

Important Note: Since the products are perishable, careful consideration should be given to the choice of transport mode to ensure their safe and timely delivery. If you need assistance, we can provide contact numbers for our service providers for further inquiries. Thank you for your attention to these details!